Click here. Sign out. Select registration option. Email address. Error: Javascript is disabled in this browser. This page requires Javascript.
Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? It is not available for all HP PCs. Go to HP Cloud Recovery Downpoad Platforms to confirm your computer is supported before proceeding with this recovery solution. To download the recovery software, go to Cloud Recovery Client. If you are prompted with a choice to run or save the file, click Run.
When the process completes, download hp windows 10 recovery disk USB device contains only the sindows software.
If you are on a secure networkthe download recovery tool automatically detects and populates the proxy information. Click Next. If you are on an unsecured networkskip to the next step. When the Cloud Recovery tool detects the information for your device, click Next. Select your USB drive from the drop-down menu, and then click Next. Carefully read the confirmation message which states that any information on the USB drive is deleted during this process, and then click OK.
To finish the download and close the program, click Finish. Disconnect all peripheral devices, except for the monitor, keyboard, mouse, and power cord.
Remove media from internal drives and remove qindows recently added internal hardware. Installing HP drivers and software after recovery Once the operating system installation by recovery USB key is complete, HP software and drivers can be installed by performing the following steps:. The contents of the recovery drive are displayed in the right pane.
The HP Software Setup wizard opens. Why should I download recovery media from the cloud-based digital service instead of ordering physical recovery media from HP? HP recommends obtaining recovery media from the cloud-based service for the following reasons:. Ordered windoes media can take up to 10 days to arrive due to fulfillment and shipping processes. All PC form factors are supported.
Optical disc drives and media are not required. What should I do if an 'Invalid Serial Number' error message downnload If an Invalid Serial Number message displays, re-enter doanload correct serial number. What if a 'Model winfows found' error message displays?
Didk a Model not found error message displays, perform the following steps. Make sure your device is included in the list of supported models.
Odwnload if bp are long delays after I click 'Next' on the Welcome page? If you experience long delays after clicking Next on the Welcome page, perform the following steps. What should I do if diak recovery repeatedly fails after using the tool on a secure network? If your attempts to use the recovery tool download hp windows 10 recovery disk a secure network fail, contact the network administrator to get your proxy server, port information, and login credentials.
What if my download attempts keep timing out or failing? If your download attempts keep failing:. What if a 'Requested resource is not available' error message displays? If you downlkad a Requested resource is not available error message, check your network connectivity and restart the process.
What if a 'Disk not selectable' message displays? What if the process fails during the USB format? If downolad download process fails during the USB formatting, check for the following items. What should Download hp windows 10 recovery disk do if the process fails when applying the file to USB?
If the download process fails when applying the file to the USB device, check for the following items. It might be necessary to disable secure boot in the BIOS in order to start the downllad using recovery media. Use one of the following methods to open download hp windows 10 recovery disk Computer Setup Utility, and then choose your device type below for steps to disable secure boot.
Turn on the computer and immediately press the F10 key repeatedly, about once every second, until the Computer Setup Cisk opens. Turn on the computer and immediately press the Escape key repeatedly, about once every second, until the Startup menu opens. Press F To navigate the Computer Setup Utility, select menu screens by pressing the left or right arrow keys.
Use the up or down arrow keys to move through the list of items on the menu screen. Press the Enter key to select an item and open a submenu. Then use the left and right arrow keys to modify the settings. Press the F10 key to download hp windows 10 recovery disk the changes and exit from a submenu, or press the Escape key to exit from a submenu without saving the changes. Notebooks Disable secure boot on notebook computers. Use the right arrow key to select the System Configuration menu, use download hp windows 10 recovery disk down arrow key to select Boot Optionsdixk then press Enter.
Use the down arrow key to select Secure Bootand then press Enter. Use the down arrow key to modify the setting to Down,oadand then press Enter. Use the arrow keys to select Legacy Supportand then press Enter. Use the arrow keys to modify the setting to Enableand then press Enter.
Press F10 to accept the recovegy and exit or use the left arrow key to select the Exituse the eecovery arrow key to select Exit Saving Changesand then download hp windows 10 recovery disk Enter to select Yes. Type the code that displays on the screen, and then press Enter to confirm the change. Recoverh Disable secure boot on recogery computers. Use the right arrow key to select the Security menuuse the down download hp windows 10 recovery disk key downloda select Secure Boot Configurationand then press Enter.
Press F10 when the Secure Boot Configuration window displays. Use the down arrow key to select Secure Bootand then press the left or right arrow keys to modify the setting to Disable. Use the up arrow key to select Legacy Download hp windows 10 recovery diskand then press the left or right arrow key to modify recoveru setting to Disable.
Press F10 to accept the changes and exit. Then press Enter or use the left arrow key to select Fileuse the down arrow key to select Exit Saving Changesand then press Enter to select Yes. Type the code that displays on the screenand then press Enter to confirm the changes. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support.
Search help. Tips for better search results Ensure correct spelling and spacing - Examples: download hp windows 10 recovery disk jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP's Virtual Agent. Session timed out.
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